Integrated Health Systems has created our customized Bad Debt Pre-Collection Program to help reduce hospitals outside collection agency fees while at the same time increasing cash flow without upsetting the hospital’s community goodwill. Our Bad Debt Pre-Collection Program will collect previously undiscovered insurance dollars on self-pay accounts before they are placed with the hospital’s agencies for collection.
Highlights of Integrated Health Systems’ Bad Debt Pre-Collection Program include:
- Electronic acceptance of your accounts from whichever healthcare data processing system your facility is currently using.
- Work accounts for a predetermined time frame (to be established by client).
- Process accounts through our Proprietary Third Party Insurance Locator Program for the purpose of locating previously undiscovered insurance information.
- Verify the exact insurance plan at time of service through our proprietary IHS Bulk Insurance Eligibility Verification system.
- Electronically submit in the appropriate 837-bill format for those carriers that can accept claims electronically.
- Submit claims manually on a UB-04 or carrier specific forms for those carriers that do not possess electronic claims capabilities.
- Retain only accounts that have been submitted to insurance carriers for payment.
- Aggressively follow-up on all held accounts for quick payment resolution.
- Quickly return all accounts where eligibility cannot be established for hospital to place with outside collection agencies.